People often tell me that they don't know what to say when someone experiences a loss. I explain that often times the person experiencing the loss simply needs to talk. You don't need to say anything; just be there to listen and support the individual. However, most people are still uncomfortable with helping family members, friends, and colleagues cope with loss. This article provides information on understanding loss and tips to be in a better position to help yourself and others work through their own loss.
2. Try not to compare your loss to another person's loss, as you don’t know how it feels to be in their shoes. Even though their loss may not seem as significant as the loss you have experienced, that doesn't make their loss any less in their eyes. They need to process their personal loss in a way that works best for them. It may not be the same process that you used or are using, so be careful to avoid comparisons and, hence, judgment.
3. Understand the different stages of loss or grief. Helen Kubler Ross wrote a book titled “On Death and Dying.” This book outlines five stages of grief: denial, anger, bargaining, depression, and acceptance. An individual who is dying or has experienced a significant loss is most likely to experience most, if not all, of these stages. Also, there is no set order in which people experience the different stages of grief. The important thing is to understand the emotions and behaviors associated with each stage. You can read more about these emotions and behaviors in my blog post titled "Helen Kubler Ross' Five Stages Of Grief."
4. Even if you have not experienced the exact loss that someone is going through, you can still be there to listen to and support them. They are not looking for advice; they are looking for a friend. As they speak, acknowledge their words and emotions by nodding your head and/or making an occasional comment, such as “I can't understand what you're going through, but it must be tough… ” or “It's okay to get it all out; I'm here for you.” People need to feel that they are being heard; it is the most important gift you can give them.
5. If an individual seems to be stuck in the grief cycle, you might suggest that they seek counseling or join a support group, where they can be with others who have experienced a similar loss. You could also share literature or additional resources that might be helpful. Although they may not accept any of your suggestions, at least you have planted the seed for them to know where to go and who to talk to should they need additional support in the future. That may be the best you can do at that time.
Dealing with grief and loss can be tough but if you use your personal experience, avoid making comparisons as to when and how to deal with loss, understand and recognize the five stages of grief/loss, are able to support an individual without giving advice, and share resources with individuals who might need additional support, you will be in a better position to help yourself and others who are experiencing loss.
Coach Sharon

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